EmployeeTimeClocks.com incorporates an online catalogue of products and an
eCommerce shopping cart to gather your orders. It's easy to purchase
products with our eCommerce system:
Click "Add to Cart" buttons to add items to your shopping cart.
Review your shopping cart. Please notice the Suggested Products section of the
Shopping Cart page. These suggested products are typically accessories to
compliment your purchase.
Enter your basic information such as name, address, and email.
Next, you will be forwarded to Authorize.net the worlds largest and most
secure credit card processor.
Moments later, you will receive an email confirmation from Authorize.net
regarding your order.
We will review your order and call or email you if we have any questions or
concerns. We want you to be happy with your order.
The staff at EmployeeTimeClocks.com will get notified of your order and will
work to fulfill it.
We pay an annual fee to provide you with a secure and insured SSL encrypted
credit card checkout. It is maintained by the largest and oldest provider
in the nation, Authorize.net. We accept AMEX, Discover, MasterCard, and
Visa. Your information is safe with Authorize.net.
Employee Time Clocks sets shipping prices and shipping times on a per item
basis. Alot of our products have free shipping. When shopping our
product catalogue, you will notice the shipping price appears on the Product
Details page. (This is a page with the large product image and a full
description of the product). You will also find a total of your shipping
costs before you present payment. You will find this on the Order Review
Returns and Cancellations
Equipment cannot be
returned without first getting a Return Merchandise Authorization (RMA) code.
To protect the customer, the manufacturers exchange defective
merchandise within 30 days of purchase. If you find that your merchandise
arrives defective upon arrival, please contact us immediately for instructions
regarding your return.
You must first have contacted the manufacturer for
assistance, and you must must provide us with the case or issue number that they
gave you when you called for technical support.
Software upgrades on Icon and Lathem products are not
refundable. Non-defective merchandise will be restocked at 20% from list price
within 30 days of purchase. Customer agrees to ship non-defective returns at
their own expense in the original packing material, suitable for resale as new,
subject to inspection and approval. Replacing damaged packaging will be
deducted from the refund. Returns and exchanges on biometric devices are to be
coordinated directly with the manufacturer, per their policies.
A Return must have the RMA number on the outside of the box, or
it will be refused.
We want to assure our customers that their information is safe and kept private.
No customer information is shared with any parties outside of the order and
fulfillment process. Your information will not be used for anything other
than taking and fulfilling your order. Your information is kept safe on
our host's servers in a secure data center complete with security systems and
security guards. Additionally, our eCommerce payment process implements
industry standard encryption technology to keep your sensitive information safe.
As always, if you have any questions or feedback, please