TimeSource Multi-User License Error – How to Correct TSUsers.mdb Registration Conflicts

This error most often occurs in multi-user TimeSource installations when a workstation has been registered more than once against the centralized database. Even if additional licenses are still available, duplicate workstation registration can trigger an access or licensing error. The issue is typically resolved by rebuilding specific workstation database files and re-registering the software correctly. These instructions apply to environments where TimeSource is installed across multiple workstations connected to a shared server database (TSDataV7.mdb).

Correct the Centralized Database and Workstation Files

To resolve the duplicate registration conflict, you must remove certain database files and allow TimeSource to rebuild them properly.

At the centralized database location (usually on the server):

• Locate the shared TimeSource data folder

•Delete the file TSUsers.mdb

At each workstation:

• Delete Report.mdb

• If present, delete TSUsers.mdb

Next, rebuild the reporting file:

• Insert the TimeSource CD

• Navigate to TS\Support

• Copy TCRept.mdb

• Paste it into the TimeSource installation directory (Default: C:\Program Files\TsourceV7)

After copying:

• Locate TCRept.mdb in the installation folder

• Right-click the file and select Properties

• Remove the Read Only checkmark

• Click Apply and close These steps allow the workstation to properly regenerate user registration data without conflict.

Re-Register the Workstations Properly

Once the files are corrected, each workstation must be reconnected and re-registered.

• Launch TimeSource

• When prompted, browse to the centralized TSDataV7.mdb database location

• Enter the registration code for that workstation

• If applicable, reinstall option codes by selecting File > Install New Modules from the menu bar Repeat the workstation steps for all remaining computers in the multi-user environment.

This ensures each machine registers once and only once within the centralized license structure.

Conclusion

Multi-user license errors in TimeSource are typically caused by duplicate workstation registration within the shared TSUsers.mdb file. Deleting the affected database files and rebuilding TCRept.mdb restores proper licensing structure without affecting your payroll data. Always confirm you are connected to the correct centralized TSDataV7.mdb file before re-registering. When handled carefully, this correction process resolves the error quickly and restores full multi-user functionality across all workstations.