Replacing TimeSource with TimeVue
A clean reinstall of TimeSource or TimeVue software replaces corrupted program files while preserving payroll data.
This procedure resolves communication failures, update instability, and unpredictable system behavior.
Always complete steps in sequence: backup, uninstall, remove folders, reinstall, restore, reset, and poll.
1. Backup and Document Settings
| Action |
Purpose |
| Print Time Clock Rules |
Preserve payroll calculations |
| Print Clock List |
Save COM/IP settings |
| Create full Archive |
Protect employee punch data |
Save the archive to your desktop or external media before proceeding.
2. Remove the Program Completely
| Step |
Requirement |
| Uninstall via Control Panel |
Do NOT remove shared components |
| Delete C:\Program Files\TimeSource |
Remove old program files |
| Delete TIBBO folder (if present) |
Clear communication utilities |
| Reboot computer |
Finalize removal |
3. Install and Restore
| Action |
Result |
| Install TimeVue |
Fresh program files |
| Complete registration |
Software activation |
| Reboot again |
Stabilize installation |
| Restore Archive |
Recover employees and punches |
4. Reconfigure and Reactivate
- Verify Time Clock Rules and Clock List
- Run TIBBO utility if using network clocks
- Select Set Time (confirm PC clock first)
- Select Reset All Clocks
- Select Poll Time Clock
Polling reactivates all employees at the clock and restores communication.
FAQ
Does this procedure delete payroll data?
No. The archive protects all employee and punch records before removal.
Why is folder deletion necessary?
Removing residual program files prevents recurring corruption issues.