Amano TS-3000i TimeSync Web Clock FAQ Guide

The Amano TS-3000i® TimeSync Web Clock is a network-connected time validation device designed to maintain accurate, synchronized time across facilities. Below are answers to frequently asked questions regarding installation, configuration, internet requirements, and power backup.

Connection and Installation

Do I have to connect the TS-3000i® directly to a computer?
No. The TS-3000i® connects directly to a network Ethernet connection. It is not physically connected to a computer.

Will the TS-3000i® work with a dial-up internet connection?
No. The unit requires a high-speed broadband internet connection.

Do I need a direct computer connection to configure the clock?
No. Configuration is completed through the TS-3000i® web interface using a browser.

Configuration Profiles

Do I need to create a configuration profile to set up the clock?
No. A default configuration profile is included. However, to customize settings such as username, password, email address, and time server options, you must create a unique configuration profile.

Do I need a separate configuration file for each clock?
No. One configuration file can be copied to multiple TS-3000i® units using the provided utility.

Is an email address required?
Only if you want email notifications enabled. When activated, the clock can automatically send alerts to designated addresses.

Internet and Time Validation

Does the TS-3000i® need to stay connected to the internet at all times?
Yes, if you are using external NIST NTP time servers. The unit regularly validates time through one of the default NIST servers. Alternatively, it can be configured to use an internal time server.

What happens if the internet connection is lost?
The clock maintains accurate time for up to 24 hours before displaying a time synchronization warning. Once connectivity is restored, validation resumes automatically.

How often is time validated?
At least once every 24 hours, and up to 12 times per day (approximately every 2 hours).

Power and Battery Backup

Will I lose time data if the internet connection drops?
No. As long as AC power is present and/or the FPR option is installed, the clock remains fully operational.

How long does the built-in coin battery last?
Estimated life is approximately five years under normal operating conditions.

If power is lost, will I lose configuration or transaction data?
No. All configuration settings and transaction reports are stored in flash memory.

If power is lost without PoE or FPR options, will I lose time and date?
No. The internal rolling calendar is maintained for up to one year by the built-in coin battery.

Email Alerts and Updates

Will email alerts work if the internet connection is interrupted?
Yes, provided the network connection remains active to support outgoing alerts.

Will time validation continue during a power outage?
If internet connectivity remains available and the FPR option is installed, time validation updates can continue.

The Amano TS-3000i® is designed to maintain reliable, synchronized time with minimal maintenance. Proper network configuration and periodic verification ensure consistent performance across multiple installations.