Professional HandPunch Terminal Repair Service

We repair HandPunch biometric terminals quickly and professionally. Most hand punch service work is completed within one to two working days after arrival. Overnight shipping is available for urgent situations, or we can return-ship by ground service (typically 3–4 days).

In most cases, we can restore nearly any HandPunch reader to like-new operating condition — quickly, reasonably, and with a guarantee on our workmanship. We also stock common HandPunch parts and replacement power supplies to reduce downtime.

Our Repair Process

Your machine is first evaluated. We then contact you with a clear, locked-in repair quote before proceeding.

Once approved, we go beyond basic repair:

• Complete internal cleaning
• Optical path inspection
• Laser/camera alignment verification
• Calibration reset and adjustment
• Full functional retest before shipment

We do not simply “make it power up.” We restore proper enrollment accuracy and verification consistency. When you receive your terminal back, our goal is for you to say, “Wow.”

Shipping Options

• Overnight inbound and return shipping available
• Ground shipping option (typically 3–4 days transit)
• Careful packaging and return verification

For HandPunch System Integrators

Custom system integrators can work with confidence. We do not approach your customers. Our role is strictly repair and technical restoration support. Your client relationships remain yours.

If your HandPunch terminal is down, unstable, or rejecting valid users, contact us to discuss repair options and turnaround timing.